Order Collection

Every order will be packaged with a hardy, fitting kraft paper bag. After collection, mist the air plants 5 days later. Pre-order will be appreciated for sufficient crafting time 🙂 Refer to our plant care guide for more plant care information.

Payment

MRT meet-ups resumes now!

Kindly make payment through our site:

    • minimum 3 days in advance for self-collection/buyer’s own courier
    • minimum 5 days in advance for MRT meet-ups
    • minimum 10 days in advance for complimentary delivery

Feel free to drop us an email to check if your mobile number and desired items are available for immediate collection. We will be having a mini gift for self-collection orders above $40 & $150 in appreciation for your time <3

Collection Point & Time Slots

After payment, you will be notified via WhatsApp to confirm your desired meetup/self collection schedule within a day. At least 24 hours notification shall be provided in any case that any party decides to re-schedule due to unforeseen circumstances. Self collection is highly recommended as we will want to ensure our products are well delivered into your good hands. It’s a free service so YAY to no shipping fees!

Self-collection with any amount of purchase

We will provide you an address to pick up at Sengkang (near Farmway LRT, west loop) if you opt for self-collection.

    • Mon-Fri: 8.30am-10.30pm
    • Sat & Sun: 8am-9am / 4.30pm-5pm / After 8.30pm

MRT Station Meet-up 

Sengkang MRT Station > For orders $80 & above

    • Mon-Fri: 8.30am-7pm

Dhoby Ghaut MRT Station / Serangoon MRT Station > For orders $150 & above or any available slots listed above

    • Mon-Fri: 9am-7pm

All time schedules are subjected to availability, week’s schedule & can be arranged. Priority will be given to customers who have already reserved the time slots. During festive seasons, we might be doing mass meet-up to fulfill everyone’s order (check table above for updates).

Delivery

FREE DELIVERY for Sengkang, Punggol & Hougang peeps if your total order is S$120 and above, now till 31st Dec 2020. Note that additional $50 will be charged separately before delivery if you wish to have a chosen time slot. We will WhatsApp you to confirm your order and estimated date/time of delivery (delivery is usually on weekends or after office hours) Free delivery promotion is subject to change without prior notice.


Orders S$300 and above are eligible for free shipping. Kindly include in your order if you have a specific date for delivery and we will contact you if the desired date is possible. You will be contacted within 1 working day from the date of purchase to confirm your delivery details. Kindly note that we do not provide delivery service for orders below $300 and doing self-collection only.

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Arrange own courier

During this Covid-19 period, if you are keen in arranging your own courier, feel free to comment “Own Courier” under “Notes” section in the ordering form. We will WhatsApp you our address and confirm the time for your courier pick-up. Please send a reminder to the delivery personnel/company to handle all fragile orders in an upright position at all times and during transportation (no stacking with other parcels).

Kindly note that we are not responsible or liable for the loss of, or damage to, any items delivered but will remind the courier to be extra careful in handling all deliveries.

Cancellation

No cancellations or changes (additions, partial deductions or substitutions) can be made to your order once it has been placed. If you would like to add more items, please place a new order from our website. We reserve the rights to cancel any order placed on our website at any time, for any reason, without prior notice.